Systems Usage Stats

• Peak calls in and out handled in one 24 hour period on the entire system – 400,000 (AUS, UK & USA)

• Peak calls in and out handled in one 24 hour period on one server – 70,000 (AUS, UK & USA)

• Peak agents(local, remote and virtual) active on all systems at one time – 220

• Peak number of calls placed outbound in one month – over 5,000,000