More System Enhancements

• Remote agents not at an office can be agents for inbound and outbound calling, just need a phone and computer

• Web-based client app created

• More Administrative reports

• Added server performance and monitoring

• More campaign options:

  • Custom outbound CallerID
  • Fronter/closer for outbound
  • Alternate outbound transfer scripts
  • Dial-timeout setting
  • HotKeys for quick call dispositioning